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Terms & Conditions

Terms of use

Our website is fully committed to protecting the personal data of its visitors and customers. We will not disclose customer information to third parties unless strictly necessary to provide you with a service, such as to carry out necessary security checks and as part of customer prospecting and profiling processes under the terms of this Policy as well as with your consent or where we are obliged by law to do so, such as following a public prosecutor's order, a court decision, etc.

Our website will treat the personal data provided to it by its users in accordance with all relevant laws of the European Union (EU) and of Greece regarding the protection of personal data.

Your personal data that we collect, and process are always relevant and appropriate for the fulfillment of our obligations to the users of our website.

 

Data Collection Process

Our website collects personal data through cookies, contact forms, newsletter registration forms. The specific data is collected only if you choose it voluntarily, either by sending us an e-mail or in the Newsletter collection form, or if you contact us by phone. This is done so that we can provide you with the information you need about the company's services and products and to serve you in the best possible way.

The personal data collected from the contact forms are sent encrypted and stored in the company's e-mail or in the special program it has. They are processed only by members and employees of the company and are not granted or sold to third parties.

 

What data we collect

In particular, the data we collect are:

- IP Address, technically necessary for navigating our online store, as well as for security reasons and protecting our online store from malicious actions.

- Predefined data during your registration as a member or in other fields within the online store (such as the contact form, the Newsletter registration form, etc.)

- Such data are the following: first name, last name, e-mail address. Of this data, what is optional is declared by you at your sole choice during your free will.

We may collect and process for statistical purposes or in order to improve your experience on our website store information about your visits and use of this Website (e.g. your IP address, your geographical location, your browser you, the way of updating the Website, the duration of the visit and the number of page views).

 

What are Cookies?

-          Cookies are small files that contain information, in the form of text which most often consists of numbers and letters. Cookies are stored in the browser you use (Chrome, Explorer, Mozilla Firefox, etc.), helping us to make the operation of our site more efficient and personalized. We emphasize that with Cookies there is no case of damage to the computers of our site visitors, nor to the files and programs they have on them. We only use the information stored by Cookies for the purposes of identification, data collection in Google Analytics and Facebook, display of personalized advertisements or repeat Marketing of advertisements on Google & Facebook platforms and partners. It is noted that users cannot be identified from the data collected by the above data collection codes (Google tracking codes, Facebook tracking codes).

-          Users can choose not to use cookies by Google, here.

-          You can set your browser to notify you each time before a cookie is stored and decide whether you ultimately wish to download it or reject it. If you choose not to receive cookies, you will not be able to take advantage of all the features of your browser.

-          Our website and third-parties, including Google and Facebook, together use first-party cookies (such as Google Analytics and Facebook Pixel cookies) and third-party cookies to update, optimize and serve ads, in accordance with the previous visits of some users to its website, to run reports on how its ad impressions, other uses of advertising services and interactions with those ad impressions and advertising services relate to visits to the website.

-          Our website may use data from interest-based advertising by Google and Facebook or third-party audience data.

-           Everyone who uses our website declares that they are fully aware of the above and agree to the privacy policy applied by our website.

 

Why we use cookies

Our goal is to constantly optimize the experience of all visitors to our site. Wanting to provide a personalized service to each visitor, we use information to present to each one the services and products he is really interested in, depending on the preferences he shows while browsing our site.

 

Access to Personal Data

Anyone whose personal data we hold can request access to it whenever they wish. For the protection of personal data, anyone wishing to have access to their personal data will need to send us an e-mail at info@xkpack.gr

 

Deletion of personal Data

Anyone whose personal data we hold may request that it be deleted from our records. For the protection of personal data, anyone who wishes to have their personal data deleted will need to send us an e-mail at info@xkpack.gr

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